Delivery Information

DELIVERY & SHIPPING

Unless otherwise agreed goods shall be delivered and risk shall pass to the customer on despatch from the Company’s premises or distribution facility.

Every quotation, tender or acknowledgement of order is based on the information available to the Company at the time it is given.

The Company will endeavour to comply with any date given by it and to advice of any adjustment, but shall not be liable for any penalty, loss, injury, damage or expense arising from any delay or failure in delivery.

All goods are sent out next day providing they are in stock and are ordered before 11:00am.  You will be informed by email or telephone call if the goods are out of stock and you will be given the expected delivery date due in, and given the option to go ahead with your order and or put it on back order or cancel.

Next day delivery applies only to Mainland UK.

Orders over £100 excluding VAT are free of delivery charges UK Mainland only.

Delivery Charges of £6.99 apply under £100.00

Other UK area’s have different charges

Goods may also be collected from the shop

The Company shall make all reasonable efforts to meet quoted delivery dates.  Time shall not be of the essence and we shall not be liable for late or incorrect delivery, howsoever caused.  We reserve the right to delivery by instalments.  The Buyer shall inspect all goods on delivery.

For reasons of health and safety and to avoid any property damage, most ‘heavy’ Items can only be delivered to a ground floor location at the delivery address. You must therefore make your own arrangements at your own risk if the relevant items need to be transported from the delivery location.

The Company reserves the right to refuse claims for non-delivery, damage goods or shortages, if the buyer fails to take the following actions.

i) Buyer shall endorse Carrier’s note appropriately.

ii) Buyer shall advise the Company immediately by telephone to the office

iii) Buyer shall send full particulars of claim to the Company in writing within two days after delivery.

In case of non –delivery of whole consignment, the buyer shall advise the Company within 7 days after date of invoice.

The buyer shall be bound to pay for all goods, notwithstanding any alleged non-delivery or shortage of goods if the foregoing conditions have not been complied with.

 

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